Refund policy

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags/inserts, and in its original packaging. 

To start a return, you can contact us at ohlemannr@hotmail.com. Please note that returns are at customer expense and will need to be sent to the following address: 

Rangermade Knife & Tool, 105 Hill Country Rd. Westcliffe, CO 81252

Refunds 
Once we’ve received and inspected your return, we will let you know if the refund was approved or not. If approved, a refund will be issued on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at ohlemannr@hotmail.com.